Valid Complaints

I’d like to tell you a short story about a recent experience I had. I promise it will take no more than 2 minutes of your time.

Social swimmers like myself take our swimming relatively seriously. We swim to maintain a level of good health and fitness.

It doesn’t matter if you’re an elderly lady using your kick board, or the guy who swims to assist his arthritic joints or a middle age person who knocks out good consistent lap times over a couple of kilometres. We’re all there to swim to the best of our ability. You also should swim in the lane allocated to your ability – it’s etiquette.

That’s all good until “never seen before” swim squads turn up and demand their right to half the pool. That’s when the outrage starts. 

Picture this:

The emotions build amongst the gathered regular swimmers – what gives these squads the right! We also pay to use this public facility. Debate rages – typical Council mis-management! No respect for the social swimmers! Down with the damned government and its corrupt politicians and so the emotions grow. At times somewhat out of proportion.

I’d been lucky enough to have been unscathed during most of my swim sessions until ……

Last Sunday, having to maintain a strong pace while being slowly but surely hunted down by two young pace swimmers, I encountered or I should say – nearly swam clean over the top of an old lady blissfully breast stroking up the pool at the speed expected of a seventy year old. But wait, not just one but two of the old dears had infiltrated the lane. WTF!

The poor old dears and their swim friends had been ousted from their slow lanes by a newly arrived swim squad. It was sadly true, the pool and the damn council had decreed it’s OK to neglect the rights of the regular swimmer!

On my way out I stopped to ask the pool cashier what was the policy that allowed this outrage against the local social swimming population. 

That’s when a moment in time occurred that prompted this post.

Whilst I was posing my question to the cashier a couple arrived with their terribly disabled young son – totally wheelchair bound. I guess he may have been 13 years old. I moved away to give the family room to go through the turnstile. They graciously thanked me – a humbling gesture in itself. 

Then for what seemed a couple of seconds, my eyes met the young disabled boy’s eyes. I felt I was looking into an abyss yet knowing there was a young man sadly trapped in amongst the darkness. 

On my way home, I considered the effort, level of commitment to each other and the emotions that his young parents must have to deal with constantly, day in day out, ongoing for many, many years to come. Of young lives changed forever.

I cannot explain how much respect I have for people living within such circumstances.

So often I hear people complaining at such a vigorous and verbose level over absolutely nothing of consequence, that the world owes them, taking no responsibility for their past choices, totally convinced of their victim status. Yet having the power within themselves to change their disposition.

They really have nothing to complain about!

As Deb tells me – My swimming concerns are nothing more than “first world problems” and she’s 100% right!

If anyone has a right to complain about being dealt a shit house hand it’s that young family with their disabled son. But I wonder if they do? Or do they just get on with it knowing they have little choice?

It’s perfectly ok to raise concerns or make a complaint, but keep it in perspective, know the facts, do it with respect to yourself and others. It might just assist you in arriving at a valid and positive outcome with your credibility still intact.

As always, with gratitude – Thanks for reading

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Thanks again – Reece

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2 thoughts on “Valid Complaints

  1. Thanks for sharing Reece! Deb is right about first world problems; we so often get caught by our routines and expectations. I met hundreds of severely disabled people over the course of my work. I often think about Malcolm, who was congenitally missing two legs and a hand. Malcolm lived independently and never complained about much. When he visited our program he was always more interested in what kind of cookies or sandwiches we had, or the status of his beloved Angels (baseball team). One day Kathy picked up Malcom, Marion, and Maria who were hired to model for the students. On the way home she got them a treat- drive thru at In and Out Burger. Great times and much laughter with 3 one handed people eating hamburgers and arguing about politics in my back seat! Point of story; you may have complaints or aches and pains, but you can never have a bad day after spending a day with Malcolm! The human spirit never fails to amaze me.

    • Thanks Scott
      My gosh that’s one fantastic and uplifting story. Malcolm sounds like a true character thats for sure.
      Ironically I’m just about to go swimming – I’ll think of Malcolm.
      Thanks again for such an insightful and great comment
      Regards

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